The short version: we only collect information you give us directly via the contact form. We do not use tracking cookies. We do not sell your data. We do not share it with anyone except where needed to respond to your enquiry.
This website is operated by Rukira Digital, the trading name of Paul Nix, a sole trader based in Newquay, Cornwall, England.
If you have any questions about this policy or how we handle your data, contact us at: hello@rukiradigital.com
We only collect personal information that you voluntarily provide to us. This happens in one way:
We do not collect any information automatically. We do not use cookies, tracking pixels, or analytics tools that collect personal data.
The information you provide via the contact form is used solely to:
We will not use your contact details to send you marketing emails or add you to any mailing list without your explicit consent.
This website does not use cookies. No tracking cookies, no analytics cookies, no third-party advertising cookies. Nothing is stored on your device when you visit this site.
If we add analytics in future, we will use a cookieless tool such as Plausible Analytics, which does not collect personal data or require a consent banner. This policy will be updated if that changes.
Where we have installed an AI chatbot on this website, conversations are processed by a third-party AI platform. The chatbot is an automated tool and is not a human. We recommend that you do not share sensitive personal information through the chatbot interface. Any information collected by the chatbot (such as your name and email address if you choose to provide them) is used only to follow up on your enquiry and is handled in line with this privacy policy.
We do not sell, rent, or trade your personal information to any third party.
Your contact form submissions are processed by our form provider. This service receives your submission data in order to forward it to us by email. We do not grant them permission to use your data for any other purpose.
We may be required to disclose your information if required by law or by a court order, but we would only do so to the minimum extent required.
Enquiry emails are kept for as long as is necessary to manage the business relationship, typically up to 3 years for active or recent clients, in line with standard business record-keeping. If you would like your data deleted sooner, contact us and we will action this promptly.
If you become a client, we retain project-related communications and records for up to 6 years in line with HMRC requirements for sole trader records.
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at hello@rukiradigital.com. We will respond within 30 days.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their own privacy policies.
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
We may update this privacy policy from time to time. The date at the top of this page will always reflect when it was last updated. Continued use of this website after any changes constitutes acceptance of the updated policy.
For any privacy-related questions or requests: